FAQ

What sizes do you offer?

Our pieces are currently available in XS, S, M, and L. Each product page includes a Size Guide with Garment Measurements to help you choose the best fit.
How do I choose the right size?

Please check the Size Guide and Garment Measurements on the product page before ordering. If you’re unsure or between sizes, compare the measurements with a similar item you already own. Sizing recommendations are guidance only, and all purchases are final sale.
Are your pieces true to size?

Our pieces are designed for a fitted look. Because fit can vary by style and body shape, we recommend checking the Size Guide and Garment Measurements on the individual product page before ordering rather than relying only on your usual size.
What payment methods do you accept?

Over Bros currently accepts Cash on Delivery (COD) and Whish Money Pay at checkout. Simply select your preferred payment method when completing your order.
How do I know if my order was successfully placed?

Once your order has been successfully placed, you should receive an Order Confirmation with your order details. If you don’t receive a confirmation or believe there may be an issue, contact us at hola@over-bros.com.
Can I change or cancel my order after placing it?

Orders cannot be changed or cancelled once placed. Please review your order carefully before completing checkout, including your selected size and delivery details.
Where do you ship?

Over Bros currently delivers within Lebanon only.

All orders are delivered through Wakilni. We do not offer international shipping at this time. 🤍
How much does delivery cost?

Standard delivery through Wakilni is $5 USD across Lebanon. The delivery fee is added to your order at checkout.
When will I get my order?

Orders within Lebanon typically arrive within 2–7 business days.

Delivery is handled by Wakilni, and timing may vary depending on your location and order volume.
How can I track my order?

Once your order has been confirmed and dispatched with Wakilni, you’ll receive the available delivery information for your order. Delivery timing may vary depending on your location within Lebanon.
What is your return, refund, and exchange policy?

All sales are final. Over Bros does not offer refunds or exchanges.

If your item arrives damaged, defective, or incorrect, please contact us at hola@over-bros.com within 24 hours of delivery with your order details and clear photos of the issue. We’ll review your request and assist you accordingly.
What should I do if my item arrives damaged, defective, or incorrect?

If your order arrives damaged, defective, or incorrect, please contact us at hola@over-bros.com within 24 hours of delivery with your order details and clear photos of the issue. We’ll review it and assist you accordingly.
How should I care for my Over Bros pieces?

Wash your Over Bros pieces inside out on a gentle/slow cycle at 30°C. Do not bleach, hang to dry, and use low heat when ironing if needed. Do not iron directly over printed designs.
Will sold-out items be restocked?

Over Bros pieces are produced in limited quantities, so restocks are not guaranteed. Once a piece sells out, keep an eye on our website and social media for any restock or new-drop announcements.
Can I reserve an item?

Items cannot be reserved or held. Due to the limited quantities of our drops, availability is on a first-come, first-served basis. An item is only secured once your order has been successfully placed and confirmed.
Where are Over Bros pieces made?

Over Bros pieces are proudly made in Lebanon. Our collections are produced in limited quantities with a focus on thoughtful design and quality.
Where can I buy Over Bros pieces?

Over Bros pieces are available exclusively through our official website. Our collections are released in limited quantities, so availability may vary by drop.
Do you have a physical store?

Over Bros is currently an online-only brand. Our pieces are available exclusively through our official website.
Do you offer discounts or promotions?

Any active promotions or discount codes will be announced through our official website or social media. Unless a promotion is currently advertised, standard prices apply.
Do you offer gift cards or store credit?

Over Bros does not currently offer gift cards or store credit.
Do you offer wholesale orders?

Over Bros does not currently offer wholesale purchasing. Our pieces are sold exclusively through our official website in limited quantities.
How can I contact Over Bros?

For any questions or assistance, contact us at hola@over-bros.com. If you’re contacting us about an existing order, please include your order number.